Three years ago, LSSI launched its Family Supportive Services program through the Illinois Department of Children and Family Services (DCFS). The program’s goal is to help families overcome challenges before they become crises. Last year, the program served over 5,000 clients, providing short-term practical support, connections to community resources, and a trusted partner to help families build stability and thrive.
Families are referred to the program through schools, hospitals, community organizations, child welfare agencies, and other local partners when they need additional support. Many face challenges related to housing, healthcare, mental health, or education. By intervening early, the program helps families access resources before concerns become overwhelming.
“We connect families to services and take some of those burdens off their shoulders,” said Family Supportive Services Supervisor Timmyra King. “Whether it’s helping a parent navigate school services, find housing resources, or access food assistance, we’re helping reduce stress so families can focus on caring for their children.”
Every family begins with a comprehensive assessment identifying immediate needs and longer-term goals. Then, LSSI staff work alongside families to create individualized plans and connect them with community resources that strengthen support systems and promote self-sufficiency.
The growth of the program, and its impact, reflects the commitment of LSSI’s child welfare staff. “They care deeply about helping families succeed,” said King.
“The emphasis is on keeping families strong and connected,” said Arianna Haines, Intact Program Director. “Many families simply need guidance, support, and access to resources to prevent challenges from becoming larger problems. Family Supportive Services provides that first level of assistance.”
