President & CEO Mark Stutrud Provides Update on LSSI & Coronavirus (COVID-19)

Dear Friends,

As our nation responds to the Coronavirus Disease 2019 (COVID-19) pandemic, we all are concerned about its effect on our communities. I wanted to share the steps LSSI is taking to continue our critical services, supporting both our clients and our staff. We're taking guidance from global, national, and local public health experts to best prevent the spread of COVID-19.

Our first concern is people in communities across Illinois—children affected by trauma, seniors needing assistance in their homes, and counseling adults and children with behavioral health issues. Many are feeling anxious about the pandemic. At LSSI, we have established a Pandemic Plan Review Committee that is responding to various levels of alerts related to COVID-19.

Responses to Date

To keep our colleagues and clients healthy and safe, we want to highlight some of the measures we have taken:

  • Last week, for the safety of our residents, we informed local board of elections offices that three of our senior housing sites would not be able to serve as polling places; residents at these sites were individually notified and options were provided to assist residents in voting.
  • We are temporarily limiting visitation and outside participation at some of our residential sites; families and guardians for these clients were contacted individually.
  • LSSI continues to use Centers for Disease Control (CDC) parameters to determine how to continue to best serve our clients.
  • Non-essential work travel for our staff is suspended.
  • LSSI is assessing the ability for colleagues to work from home.
  • Virtual meetings are encouraged; all meetings of more than 10 attendees are prohibited.
  • Within shared workspaces for employees who must be onsite, we’re encouraging: Social distancing; Washing of hands frequently with soap and water for 20 seconds; Keeping work surfaces and office equipment clean and disinfected
  • If any colleagues exhibit flu-like symptoms or a fever, they must stay home.

We are monitoring our programs daily. Should office closures become necessary, we will immediately inform colleagues, clients, and other stakeholders and communicate how it affects service to clients. We are committed to continuing quality care to those we serve.

Visitors and Clients

Before visiting any LSSI office or attending any meetings, please consider the following: 

  • Are you experiencing any of the following symptoms—fever, cough, or difficulty breathing?
  • Have you been in contact with anyone who has the coronavirus with the past 14 days?
  • Have you traveled to a Level 3 country within the past 14 days?

If the answer to any of the above questions is "yes" please plan to contact LSSI by phone or email, or reschedule. 

Ongoing Updates

We will continue to respond to the latest on COVID‑19 with the safety of our employees and clients top of mind. Please visit our website for further information on our efforts, which we will continually update. For additional information about COVID-19, visit the CDC (Centers for Disease Control and Prevention) website.

These are uncertain times. I am reminded of Paul's letter and instructions to the early Christian Church in Corinth, where because of an opposing force, the Corinthians faith had been shaken.

  • "Be on your guard, stand firm in the faith; be courageous; be strong. Do everything in love" (1 Corinthians 16:13-14)

Thank you for your love and concern for your colleagues and those you support.  

Mark Stutrud
President & Chief Executive Officer