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Store Policies


Please complete our online order form. We will then email an invoice within 2 business days.

Check Orders

Please complete our online order form, then mail your check to:

Attn: Larry Guagenti
Lutheran Social Services of Illinois
1001 E. Touhy Ave., Suite 50
Des Plaines, IL 60018

Once we receive your check, we will ship your order. We will send email confirmation when we have received your check and shipped your order.

Bulk Order Discounts

We offer several discounts for bulk orders. To receive these discounts, please use our online order form. Discounts will not be applied to bulk orders submitted through methods other than our online order form or direct contact with an LSSI representative.

The below discounts are available for bulk orders:

None of the offers can be combined. For instance, purchasing 50+ Lifebooks and a training curriculum will result in a 10% discount off of your total purchase.

International Orders

Please use our order form if you are shipping to a location outside of the continental USA. We will contact you within 2 business days to confirm shipping charges and collect payment.

Shipping and Handling Charges

The below charges apply only to orders shipped in the continental USA. For orders outside of the continental USA, an LSSI representative will notify you of the shipping charges.

$0.01-$40.00 = $8.95
$40.01-$80.00 = $12.95
$80.01-$150.00 = $17.95
$150.01-$399.00 = $27.95
Orders over $400.00 = FREE shipping.

Sales Tax

6.25% sales tax is applied to all orders shipped to addresses in IL.