Welcoming Center

LSSI's Welcoming Center is more like a living room than an office, and serves individuals who struggle with emotional stress, mental health symptoms, and substance use. At the Center, people are treated more like a guest than a patient. Our team of professionals is available without an appointment.

The Welcoming Center is a safe alternative to seeking care in the emergency room and acts as a bridge to longer term mental health treatment. Our staff can help individuals living with anxiety, depression, alcohol or drug problems, homelessness, post-traumatic stress, domestic violence, and other emotional stressors.

The Welcoming Center serves:

  • Walk-in clients from the community, including returning clients
  • Individuals referred from the Emergency Department at Swedish Covenant Hospital as well as physician offices
  • Patients who have been discharged from inpatient units at Swedish Covenant Hospital, and other community hospitals, who need immediate linkage to behavioral healthcare

We encourage individuals who are struggling to drop-in to meet with members of the Welcoming Center's team:

  • A Nurse will briefly check client's health and make sure they continue to feel well during their visit.
  • A Counselor will ask clients important questions about symptoms or problems and help explore new ways to manage the issues they are experiencing.
  • A Case Manager can connect individuals to the resources they need, such as medical care, food, housing, and other services.
  • A Peer Specialist has experienced mental health or substance use treatment. They will help individuals make important decisions about their care and create a plan for the future.
  • An Advanced Practice Nurse is available to prescribe medications to help manage intense mental health symptoms.

Our staff follow up with clients the day after their visit. Clients are encouraged to return to the Welcoming Center for support so that our staff can help you with the following:

  • Counseling or case management for up to 90 days
  • Connecting with longer-term treatment near your home
  • Support groups
  • Peer support
  • Phone support if you need it

For more information, call 773.561.5809.